Explore Our FAQs
Your Guide to Luxurious Outdoor Living
Discover answers to all your questions about our premium outdoor products and services.
Delivery & Lead Times
Find out how long it takes for your luxury outdoor products to arrive.
What are the delivery times for Lux Outdoors products?
Do you offer expedited shipping?
Returns & Warranty
Learn about our return policies and product warranties.
What is your return policy?
Do your products come with a warranty?
Product Sourcing
Understand how we source our luxury outdoor products.
Welcome to Our FAQs Page
Empowering Your Outdoor Lifestyle Decisions
At Lux Outdoors, we understand that purchasing luxury outdoor products is a significant investment. Our FAQs page is designed to provide you with all the information you need to make informed decisions. From delivery times to payment options, we cover everything to ensure a seamless shopping experience.
Our commitment to quality and customer satisfaction is reflected in our comprehensive FAQs. Whether you’re curious about our sourcing practices or need details on warranties, we’ve got you covered. Explore our FAQs to find answers that help you enjoy the 5-star outdoor lifestyle.
We believe in transparency and are here to assist you every step of the way. Should you have any further questions, our customer service team is always ready to help. Dive into our FAQs and discover how Lux Outdoors can transform your outdoor living space.
Explore Our FAQ Topics
Delivery & Lead Times
Returns & Warranty
Product Sourcing
Klarna / Split Payments
Outdoor Living Tips
Product Spotlights
Garden Hosting Ideas
Luxury Design Inspiration
Welcome to Lux Outdoors, where luxury meets the beauty of nature, and every product is chosen to elevate your outdoor living experience.
I’m Mick Armstrong, and I created Lux Outdoors because I believe your garden should be so much more than just a space, it should be an extension of your home, a sanctuary, and a stage for moments that matter. Over the years, I’ve explored the finest outdoor designs, partnered with artisans and premium European manufacturers, and built a collection that stands apart in elegance, durability, and style.
What Makes Lux Outdoors Different:
Curated Exclusivity
We don’t follow trends, we set them. Every piece in our collection is either handcrafted, limited in production, or thoughtfully curated to ensure you’re investing in something rare and exceptional.
White-Glove Service
From the moment you browse to the day your furniture is installed, our priority is to provide a seamless, stress-free experience. That means fast, secure delivery, proactive communication, and after-sales support that’s always just a call or message away.
Your Outdoor, Elevated
At Lux Outdoors, it’s not just about products, it’s about designing memorable outdoor experiences. Whether it’s a summer evening under your pergola, a cozy winter night by the fire pit, or al fresco dinners with family and friends, our luxury range is meant to help you live beautifully outside.
Thank you for trusting us with your outdoor space. We’re dedicated to bringing you only the finest, because you deserve nothing less.
Warm regards,
Mick A.
Founder & CEO, Lux Outdoors
Have More Questions?
We’re here to help! If you have any further questions or wish to explore our luxurious outdoor products, don’t hesitate to reach out. Our team is dedicated to providing you with the best service possible. Discover how we can transform your outdoor space into a 5-star retreat.